CSP is a leading content services provider that allows thousands of companies to focus on what they do best and give better experiences to the people they serve. A new Forrester Consulting study says “content is critical to improving the customer experience, but few are able to leverage its full potential.” Learn to leverage your full potential with CSP.

CSP’s content advisory, technology, and operations solutions and services to leading communication, media and information service companies are helping these customers in creating rich content experience for end consumers efficiently.

Content advisory services: CSP helps establish a content strategy and roadmap aligned to your business, and next-generation consumer experience. We provide advisory services such as content process maturity assessment, transformation blueprint, content architecture and product evaluation

Content technology services: We provide technology services for development of next generation content platforms, editorial workflows and information management across the content value chain from content ingestion, enrichment and content publish. These services cover building the right content model with digital rights management, implementation of intelligent content platforms, content discovery using semantic search, industry taxonomies and cognitive technologies.

Content operations services: CSP provides a wide range of content processing services spanning information extraction and enrichment, digital marketing, content analytics, and creative content development.

Benefits

• Structure content such that it is agile to be monetized and can be reused
• Reduce time to market by optimizing the content value chain
• Provide richer and more relevant content experiences to customers
• Improve scalability and flexibility
• Reach customers through varied mediums by an integrated publishing approach
• Understand content consumption patterns better through analytics